legal information
Privacy Policy
Peakflow Studios ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us, including when you enter our competitions or sign up for our email communications.
1. Who We Are (Data Controller)
Business Name: Peakflow Studios
Contact Email: legal@peakflowstudios.com
2. Types of Personal Data We Collect
We collect the following types of personal data: contact information (primarily your email address. If collected through other means, it may also include your name).
3. How We Collect Your Data
We collect your personal data directly from you when you enter our competitions (e.g., via Meta Instant Forms), sign up for our email newsletters, or contact us directly.
4. How and Why We Use Your Data
We process your personal data for the following purposes:
- To administer competitions: To process your entry and contact you regarding results, based on contract performance or our legitimate interests.
- For direct marketing (if you opt-in): To send you occasional updates and offers, based on your explicit consent.
- To respond to enquiries: To reply to your questions, based on our legitimate interests in customer service.
5. Sharing Your Personal Data
We do not sell, rent, or trade your personal data. We may share it with trusted third-party service providers (e.g., email platforms, Meta) only to the extent necessary for them to perform their functions for us and under strict data protection agreements.
6. Data Retention
We retain your data only for as long as necessary. For competition entrants, no longer than six months after the competition ends. For marketing subscribers, until you unsubscribe.
7. Your Data Protection Rights
Under UK GDPR, you have rights including access, rectification, erasure, and the right to object to processing. To exercise any rights, please contact us. You can withdraw marketing consent at any time via the unsubscribe link in our emails.
8. Security of Your Data
We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss or unauthorised access.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.
10. How to Complain
If you have concerns, you can complain to us at our contact email. You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at https://ico.org.uk/.
Terms & Conditions
1. Introduction
Welcome to Peakflow Studios. These Terms and Conditions ("Terms") govern your use of our website. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not use our website.
2. Intellectual Property
The content, design, logos, 3D models, sounds, and all other materials on this website are the property of Peakflow Studios and are protected by copyright and other intellectual property laws. Unauthorised use, reproduction, or distribution of any material from this site is strictly prohibited.
3. Use of the "Creative Spark" Generator
Our "Creative Spark" tool uses a generative AI model to provide creative prompts and ideas. These ideas are intended for inspirational and brainstorming purposes only and do not constitute a creative brief or a contractual offer. You are solely responsible for how you use any concepts derived from the generator, and Peakflow Studios is not liable for any outcomes or copyright issues that may arise from their use.
4. Limitation of Liability
Your use of this website is at your own risk. Peakflow Studios will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website.
5. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales.
6. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. We will post the updated terms on this page and update the "Effective Date" at the top.